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Betting Rules
1. General betting requirements
By opening an account, entering a promotion, placing a wager or using any betting service, you agree to follow these Betting Rules and any additional rules displayed for the relevant product, market, game or event. If a specific rule applies to a particular bet, that rule will be shown before or during the betting process and may take priority over a general rule where there is an inconsistency.
You must be legally permitted to use online gambling services in your location. You must also meet any applicable minimum age requirement and provide accurate information when registering and using your account. 888 Casino may request information to verify your identity, age, location, payment method or source of funds. An account may be restricted, suspended or closed if required information is not provided, cannot be verified or appears to be inaccurate.
Your account is personal to you. You must not allow another person to access it, place bets on your behalf or use your payment methods without authorisation. You are responsible for keeping your login details secure and for notifying 888 Casino promptly if you believe your account has been accessed improperly. Multiple accounts, shared accounts, automated access and attempts to bypass account controls may be prohibited.
- Check the bet details, selection, odds, stake and potential return before confirming a wager.
- Do not place a wager if you do not understand the relevant market or settlement rule.
- Keep your account information current and use only payment methods that belong to you or that you are authorised to use.
- Follow all applicable laws, website instructions and product-specific rules.
- Contact support through the available website channels if you identify an error or have a question about a bet.
Rules, markets, odds and available features may change from time to time. Changes will generally apply to future activity and will not alter a wager that has already been correctly accepted, except where a correction, cancellation or other action is permitted by the applicable rules.
2. Placing, accepting and settling bets
A bet is normally treated as accepted only when it has been confirmed by the website and recorded in your account history. Entering a stake or selecting a confirmation button does not, by itself, guarantee that a wager has been accepted. A bet may be declined, delayed, rejected or subject to a different price before acceptance. You should check your account history after placing a wager.
The odds or other terms shown at the time of placing a bet may change before acceptance. If a price is changed, the website may provide an opportunity to accept or reject the updated price, depending on the product and the available functionality. A wager that has not been accepted should not be treated as a confirmed bet.
You are responsible for checking that your bet is correct before confirming it. This includes the event, market, selection, stake, odds, bet type and any combination of selections. Once accepted, a bet generally cannot be edited or cancelled unless the relevant product specifically allows it. Requests to amend or cancel a bet are not guaranteed to be successful.
Errors, interruptions and unusual circumstances
Technical problems, display errors, obvious pricing errors, communication failures, delays, event changes and other circumstances may affect a bet. Where permitted by the applicable rules, 888 Casino may correct an obvious error, void an affected wager, recalculate a settlement or apply the correct market terms. If a website or system error causes a bet to be accepted incorrectly, the wager may be reviewed.
If the website becomes unavailable after you submit a bet, do not assume that the wager was accepted or rejected. Review your account history when the service is available again. If the status remains unclear, retain relevant information and contact support through the available channels. You should not attempt to exploit a known error or continue placing wagers while an account or market is affected by a technical issue.
Results and settlement
Bets are settled using the official result or source identified in the relevant product rules. The result may be determined by the outcome of an event, the rules of a game or another stated settlement method. If an event is postponed, abandoned, cancelled, interrupted or changed, the applicable market rule will determine whether the wager remains active, is rescheduled or is voided.
A result may be corrected if the original result was wrong, incomplete or later amended by the relevant official source. Account balances may be adjusted to reflect a correction. Settlement information shown in your account history is the best place to review the status and outcome of a wager.
3. Stakes, payments and account balances
You must have sufficient available funds before placing a cash wager. The stake displayed on the confirmation screen is the amount you are choosing to risk. Once a bet is accepted, the stake may be deducted from your available balance. Any return is calculated according to the accepted odds, applicable product rules and the final settlement of the wager.
Payment methods, minimum or maximum transaction amounts, verification requirements and processing arrangements may vary. Only approved payment methods displayed on the website may be used. A payment may be delayed, declined or held for review where verification, security, fraud prevention, financial crime controls or legal requirements apply.
You must not deposit funds using a payment method that you do not own or have permission to use. 888 Casino may return funds to the original payment method, request an alternative method, or withhold a transaction while ownership and account information are checked. Any applicable fees, restrictions or processing conditions will be communicated through the relevant account or payment information.
Your displayed balance may include funds that are available for betting, funds that are pending, restricted funds or promotional amounts subject to separate conditions. Review the balance description and any relevant terms before using funds. A balance is not necessarily available for withdrawal until all applicable checks and requirements have been completed.
If an account balance is credited in error, the incorrect amount does not become your property. 888 Casino may remove an erroneous credit and reverse related transactions. If you have withdrawn or used an amount that was credited incorrectly, you may be required to repay it. You should report any apparent balance error as soon as possible.
- Use your own verified account and payment details.
- Review transaction records and account statements regularly.
- Do not attempt to deposit or withdraw funds through a third party.
- Allow time for verification and payment processing procedures.
- Keep records of relevant bet confirmations, transactions and communications.
4. Responsible gambling, security and complaints
Gambling should be treated as entertainment, not as a way to earn money or recover financial losses. Set a budget before you play and only wager what you can afford to lose. Never chase losses, borrow money to gamble or continue playing when gambling is affecting your finances, relationships, work, health or wellbeing.
Tools and controls may be available to help you manage your play, such as deposit limits, session reminders, time-outs, self-exclusion and account restrictions. Read the Responsible Gambling information to understand the available options and how they operate. If you want to stop gambling, request an appropriate restriction and do not create another account to avoid it.
You should protect your account by using a strong, unique password, keeping devices secure and signing out when finished. Do not share passwords or verification codes. 888 Casino may monitor activity for security, fraud prevention, account integrity, responsible gambling and compliance purposes. Suspicious activity may lead to additional checks or restrictions.
Disputes and support
If you believe a bet has been accepted, settled or recorded incorrectly, review the relevant market rule and your account history first. You can then raise the matter through the support options available on the website. Include the account details requested, the date and time of the transaction, the bet reference where available, and a clear explanation of the issue. Do not send passwords or sensitive security codes.
Complaints will be reviewed using the available account, transaction and betting records. A response may require time where an event result, payment, technical issue or verification matter must be checked. If you remain dissatisfied, follow the further complaint or escalation information provided in the applicable Terms and Conditions or support materials.
These Betting Rules are general information and do not replace the full Terms and Conditions or the specific rules displayed for an individual product or market. If there is a conflict, the applicable product rule and full terms will determine the outcome. By continuing to use the service, you confirm that you have read and understood the rules relevant to your activity.